This policy explains refunds, withdrawal rights, and cancellations for BizzPrompt Lifetime Access.
1. One-time payment
BizzPrompt Lifetime Access is sold for a single payment. There is no subscription, automatic renewal, or recurring charge, so there is no ongoing plan to cancel.
Payments, tax handling, invoices, and payment administration are processed by Lemon Squeezy as our payment provider and Merchant of Record.
2. Immediate digital access
Lifetime Access is normally activated immediately after successful payment, giving the purchaser access to digital prompt content and Smart Customisations.
3. No general refund guarantee
Because access to the digital product is supplied immediately, purchases are non-refundable once access has been granted, except where a refund or withdrawal right is required by applicable law. BizzPrompt does not provide an unlimited, lifetime, or “use it and return it later” refund right. Stopping use of BizzPrompt, changing your mind after using it, or deciding that you no longer need it does not create a right to a refund.
4. Statutory withdrawal rights
Consumers may have a statutory right to withdraw from certain online purchases. Where permitted by law, you may be asked during checkout to expressly request immediate supply of the digital content and acknowledge that your withdrawal right is lost once supply begins. Nothing in this policy limits rights that cannot lawfully be excluded.
5. Exceptional cases
We may review a request where there is an accidental duplicate payment, a confirmed billing error, or a verified technical failure that prevents access and cannot be resolved within a reasonable time. Any discretionary review does not create a general refund guarantee. Requests should be submitted promptly after purchase and before substantial use of the product.
6. Effect of a refund or payment reversal
If an order is fully refunded, reversed, or successfully charged back, the Lifetime Access connected to that order will be revoked. After withdrawal or refund, the customer must stop using and must not retain, reproduce, or distribute premium BizzPrompt content obtained through the refunded purchase. A partial refund does not automatically revoke access unless otherwise agreed or required by law.
7. How to request help
For payment, refund, withdrawal, or access questions, contact us at support@bizzprompt.com. Include the email address used at checkout, your order number if available, the purchase date, and a short explanation so the order can be located and reviewed.
8. Payment administration
Lemon Squeezy acts as Merchant of Record and may process refunds, withdrawals, chargebacks, disputes, or other payment-related actions according to the checkout terms, applicable law, and payment-network requirements.
9. Changes to this policy
We may update this policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.